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Web agency · Service
Maintenance & Support
A team that looks after your system without a full-time developer: what's included and how fast we respond are agreed in writing.
In short
Maybe Digital's maintenance & support service keeps live websites and apps current, secure and fast: updates, security patches, monitoring, backups, bug fixes and a monthly report.
Technologies and tools
- Sentry
- Uptime monitoring
- GitHub
- Automated backups
- Vercel / AWS
Who is it for?
Businesses with a live website or app who want updates and issues handled quickly — including systems we didn't build, after a review.
- Written scope and response targets
- Issues caught before your customers notice
- Support for systems we didn't build, too
What we deliver
- 01Updates and security patches
- 02Uptime and error monitoring
- 03Regular backups
- 04Bug fixes
- 05Small content and feature changes within the agreed scope
- 06Monthly health report
How we work
Onboarding review
We review the system, access and risks.
Monitoring setup
Uptime and error monitoring, backups.
Scope and response targets
What's included and response targets, agreed in writing.
Ongoing care and report
Updates, fixes and a monthly health report.
FAQ
What's included, and what counts as new work?
Updates, monitoring, backups and bug fixes are included. New pages or features are planned separately, as written in the agreement.
How fast do you respond?
Response times are agreed by severity at the start and written into the agreement.
Do you support systems you didn't build?
Yes. We first review the code and infrastructure, then share the risks and a maintenance plan.
What's in the monthly report?
Uptime, errors, the updates we made, speed measurements and suggested improvements.
Guides on this topic
Other services
Contact
Let's talk about your project.
We start with a short call: we listen to what you want to build and pin down scope and timeline together.